View the extensive list of Anyhoodles 'Frequently Asked Questions' to find answers to our most common queries.
If you can't find your answer listed here, then you can ask your own question too.
We offer a range of services depending on where you are in your business and your online knowledge.
Build A Website For You
What is Site Build It
Site Build It (also known as Sitesell) are our primary online partner in bringing an affordable websites to you.
They provide an easy to use interface with full access to keyword research (for search engine optimisation) built into their standard package.
Our 5, 10 and 20 page web packages (see above) all feature a one year Site Build It subscription. If you are already a Site Build It owner- please advise us when making contact so that we can use your existing subscription.
Can I still use your packages without Site Build It?
We work with Site Build It as they offer unrivalled service and are constantly adding new features to their interface without increasing their annual fee.
How long does it take to have my website built?
The length of time depends on the services package that you select. A 20 page site will take longer than a 5 page site will. It also depends on how quickly you (the client) are able to provide the content for the site.
Your initial site blueprint and keyword research is completed within a week of the job being confirmed, ready for the site to be constructed.
Completion of web sites varies as many clients extend their initial package to include extra services.
If you have a deadline, please let us know and we will make every effort to complete your project within the required timeframes.
Do I own the content
Yes. The content on the website is copyright to you, and can be moved to another web host, or updated by you at no cost, at any time.
Can I have monthly hosting?
Our online partners SBI (Site Build It, Sitesell), Squarespace and Shopify now offer monthly hosting giving you the convenience of paying your web hosting on a monthly basis just like many of your other business accounts.
Once we set up your account, your monthly service fee will automatically debit you (from your selected card) each month.
Wordpress requires separate set up of hosting, so costs and fee payment can vary depending on which host you select.
How do I pay my Anyhoodles account?
If you are ordering an Anyhoodles package you will be sent a quote, outlining the details of the work to be covered, and the approximate length of time to finish the work. This is simply to clarify what expectations are, and to open discussions should you require something different to a standard contract.
Payment terms are clearly specified in each quote. For clients with individual services, or ongoing hourly work, invoicing is done at end of the calendar month.
Invoices are issued periodically for all work carried out by Anyhoodles and have a 14 day payment period. Payments for packages are generally in the range of $500-$1000 and are split into blocks to be evenly spread across the time taken to complete your project.
We are flexible with payments, and can accept upfront or staggered payments depending upon your circumstances- please feel free to discuss your payment terms at the early stages of your project.
We are a small business and greatly appreciate you paying your accounts on time.
All charges are in Australian dollars, and can be paid in Australian or (equivalent) US dollars. Please request an invoice in US dollars so that we can do a currency conversion on the day of invoicing.
Payments can be made by:
Note: Australian residents are required to be charged GST (Goods and Services Tax) on our services , those outside of Australia are not subject to this tax.
Valuing Your Privacy
We do not share your details with any third party.
We will use your email address to exchange information with you regarding the progress of your job.
Once your job is completed you may be contacted for feedback on the quality of our work and to receive our quarterly newsletter, if you choose to subscribe. Your site may also be used in our gallery of work with a brief description of your business, subject to your approval.
We prefer to communicate with our clients primarily by email as it enables us to have quality blocks of time to work on our client projects without interruption.
It also saves you having to worry about time differences should you be in a another time zone. All emails are generally responded to within 6 hours (on weekdays).
For an urgent request we are available by phone (61) 425 784 845
If we haven't covered something, or you need more detail on a specific topic, then feel free to ask here, and we'll add your answer to this page for everyone's benefit.
Something we haven't covered? Ask it here!